URJA - URBAN JYOTI ABHIYAAN

A Priority Programme of Govt. of India

In Collaboration with States

App captures data of 1405 Urban IT enabled towns covered under IPDS/R-APDRP.The data/information is updated on monthly basis by 10th of each month.

Consumers Complaints Pending

Total Complaints
1272174

Pending Complaints
96650

7.6%

All India

0% 100%

Value
7.6%
Consumers Complaints Pending

Value
7.6%
Consumers Complaints Pending
Value
5:28 hrs
Average Duration of Power Cuts (Hrs)/month

Captured at 11kV feeders only

Value
5:28 hrs
Average Duration of Power Cuts (Hrs)/month
Value
9.9
Average Number of Power Cuts (times)/month

Captured at 11kV feeders only

Value/p> 9.9
Average Number of Power Cuts (times)/month
Value
55.6%
Pending Connections

Value
55.6%
Pending Connections
Value
22.7%
Consumers Making E-Payments

Value
22.7%
Consumers Making E-Payments
Value
20.6%
Percentage Loss of Power / Theft

Value
20.6%
Percentage Loss of Power / Theft

Ranking for all the parameters is based on data from Urban IT enabled towns only (except % loss of Power/Theft at All-India, State and Discom level)

Consumer complaint resolution have improved by 2.3 times in last one year